Still Annoyed

I have still been unable to speak to my Drs surgery about the mess up they have made over the last few months, and to top it off the other professionals now tell me they haven't referred me, but they have written a letter to the GP and they can't tell me what it says. Why was I getting everything I needed in Surrey, and now I am getting nothing? Grrrrrr.

I am sure this is normal practice but pl--ea-se!

Grrrr.